" We believe that if you don't have a relationship, you don't have anything."

Account Management

Our aim is to do more than simply manage your key accounts, it is to develop your business within those key accounts. Part of this process is positioning your business as being indispensable to those key accounts. Our focus is to continually demonstrate where we can add value to the key accounts business.

The process for account development is demonstrated in the diagram below:
Diagram
  • Account Profiles are the reference for all our business at an account. In negotiation they say that "Knowledge Is Power".
  • Developing Quality Account Plans forces you to concentrate on the activities that produce results.
  • Skills in Presentation and Negotiation to action against the Plans.
  • Continually review the business relationship through joint planning for mutual benefit.
  • Relationship building: We believe that if you don't have a relationship, you don't have anything. Relationships are critical in creating new customers and keeping current customers.